Services

Field Services

Field services are delivered on site at a time that suits you.  In-situ service and repair maximises scanning time and removes the expense and risk of moving larger devices.

Most owners choose to put cart-based ultrasound systems onto a service contract.

AUE offers a full range of service contracts that can be tailored to your requirements, including our Partnered product where we minimise user costs and maximise uptime by training and supporting in-house EBME teams.

See our Service Contracts page for more detail

  • COMMON PLATFORMS WE SUPPORT
    • Canon Healthcare Aplio
    • Canon Healthcare Nemio
    • GE Healthcare Logiq
    • GE Healthcare Vivid
    • GE Healthcare Voluson
    • Hitachi Aloka Alpha
    • Hitachi Aloka Arietta
    • Hitachi Aloka Avius
    • Hitachi Aloka Preirus
    • Hitachi Aloka SSD
    • Hitachi Avius Flex
    • Keymed ALPHA
    • Mindray DP
    • Mindray M
    • Philips Healthcare Affiniti
    • Philips Healthcare Envisor
    • Philips Healthcare Epiq
    • Philips Healthcare IE33
    • Philips Healthcare Iu22
    • Philips Healthcare Sparq
    • Samsung Medison A Series
    • Samsung Medison Accuvix Series
    • Samsung Medison H Series
    • Samsung Medison Hera Series
    • Samsung Medison HM Series
    • Samsung Medison Hs Series
    • Samsung Medison RS Series
    • Samsung Medison Sonace Series
    • Samsung Medison Ugeo Series
    • Samsung Medison V Series
    • Samsung Medison Ws Series
    • Samsung Medison XGEO GC80
    • Shimazdu Healthcare SDU Series
    • Siemens Healthineers Acuson Antares Series
    • Siemens Healthineers Acuson Aspen Series
    • Siemens Healthineers Acuson CV Series
    • Siemens Healthineers Acuson Cypress Series
    • Siemens Healthineers Acuson NX Series
    • Siemens Healthineers Acuson P Series
    • Siemens Healthineers Acuson S Series
    • Siemens Healthineers Acuson Sequoia
    • Siemens Healthineers Acuson X Series
    • Siemens Healthineers Antares Series
  • COMMON CALL OUT FIXES
    • Software
    • Power supply
    • Processors
    • Monitors
    • Board repair
    • Probe replacement
    • Keyboards
    • Trackballs
    • User interface
    • Brakes
    • Fans
    • DICOM

Call +44 (0)1604 806446 now for
FREE TECHNICAL SUPPORT.

AUE ultrasound standard

HERE TO HELP

We help our customers reduce their costs and maximise scanning time. We do not compromise on quality. We use only genuine OEM parts.

Our engineers are the best in the business, in fact AUE has trained other Independent Service Organisations (ISO) and OEM multi-vendor service engineers for years, and we continue to do so.

Are you ISO? We have a 20-year history of providing specialist support to the MVS industry on those difficult to solve problems.

 

Contact us

NEED MAINTENANCE AND REPAIR FOR
YOUR PORTABLE SYSTEMS?