Service

Service Contracts

Modality provides high quality multi-vendor service, managed maintenance services, managed equipment service and quality assurance.

Modality offers diagnostic imaging equipment maintenance for X-ray, Ultrasound, CT and MRI. Our team of highly experienced engineers deliver industry leading maintenance contracts to the NHS and independent healthcare sectors.

  • Managed Maintenance Service contracts for all modalities and all manufacturers. We provide a single contract and manage multiple suppliers on your behalf thereby reducing the burden of contract management.
  • A range of diagnostic imaging equipment maintenance contracts from simple Preventative Maintenance to Fully Comprehensive to meet all your requirements.
  • Vendor neutral managed equipment service. We will manage all aspects of your facility and its equipment throughout its life.
  • Partnered contracts where we train in-house engineering teams to provide first line support, empowering hospital biomedical teams to provide unbeatable response times.
  • Quality Assurance services to ensure image quality, patient safety and compliance.
Modality Service
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TRADITIONAL SERVICE CONTRACTS
YOUR SYSTEM IS SUPPORTED BY SPECIALIST MODALITY ENGINEERS
BRONZE

Planned Preventative Maintenance

Silver

Corrective Maintenance
(excluding special parts)

GOLD

Fully Comprehensive Maintenance
(including probes and X-ray tubes)

PLATINUM

Fully Comprehensive Maintenance
(including probes, X-ray tubes, detectors, image intensifier and coils)

Diagnostic Imaging Equipment Maintenance

PARTNERED SERVICE CONTRACTS

Bespoke training for your in-house EBME team to provide first line support

We also offer fully partnered service support contracts. With Partnered Service, we train in-house teams to maintain their systems, empowering hospital biomedical teams to provide unbeatable response. We provide technical support, all parts and, where needed, on site engineering support.

Contact us

PARTNERED SERVICE CONTRACTS

Bespoke training for your in-house EBME team to provide first line support

We also offer fully partnered service support contracts. With Partnered Service, we train in-house teams to maintain their systems, empowering hospital biomedical teams to provide unbeatable response. We provide technical support, all parts and, where needed, on site engineering support.

Contact us