We Innovate
We Care
Modality provides vendor neutral, independent diagnostic imaging solutions, designed to help our customers meet the challenges of increasing patient demand and improving patient outcomes.
Our staff have a proven track record of delivering transformational services into the NHS: The first vendor neutral MES in 2002, the first Managed Maintenance Service in 2011, the first probe QA and repair laboratory in 2015.
Such innovations arise from strong collaborative relationships with the NHS and all healthcare settings. New ideas start with a conversation, with you.
Trusted
We are an approved supplier to the NHS across the UK. Unlike most other independent service organisations, Modality is an accredited service partner to OEMs not only in the UK, but also in the EU and North America.
We understand the trust that is placed in us when you choose Modality as your diagnostic imaging services provider. Our customers value our ability to deliver consistently high quality service standards.
Quality
We are committed to quality across our entire operation, considerate of its role in patient safety. Modality is certified to ISO 13485:2016, but this is only part of the story. Our team are experts in their fields, including clinical engineering, medical physics, clinical and safety. Quality is therefore embedded in what we do, providing you peace of mind.
RESPONSIVE
From designing a technology pathway to optimise clinical output, to ordering a part for a system that’s down, our team understands the importance of responsiveness.
Modality’s service operation maintains an extensive inventory of systems, parts, tubes, coils and probes ready for immediate customer shipping. Our customer base covers over 30 countries.
OUR PEOPLE
Modality is our people. Our people want to use their expertise to help healthcare providers improve patient outcomes. It drives our enthusiasm from commercial innovation, to developing new ways to deliver patient services, to doing a great job on site. Our leadership team all have a background of public service and we therefore strive to uphold the public principles defined by the Nolan Committee.
Environmental
Vendor neutral specification and design of integrated healthcare technology facilities extends facility life and reduces waste.
Independent technology advice maximises choice, which is an enabler of efficiency and societal value. In service, our engineers’ ability to repair at component level means we repair and reuse rather that replace and dispose. For example, Modality pioneered probe repair in the UK, and to date has avoided sending 11,000 probes to landfill. The smaller things matter too, and we have implemented a programme to redesign packaging and introduce electric vehicles.
We have a long history of extending the useful life of equipment by giving it a second life in territories where patients who would otherwise be unable to access diagnostic services now receive treatment.
MODALITY
By choosing MODALITY you will secure a reliable partner that values quality, innovation and patient safety – the trusted choice for multi-modality imaging equipment sales, service and repair.
